Privacy Policy

1. Information We Collect

a) Personal Information

• Name
• Email address
• Phone number
• Employee ID
• Company Information
• Information submitted through contact forms or inquiries

This information is collected only for business purposes and to provide our services.

b) Non-Personal Information

We may automatically collect certain non-personal information, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referring URLs
• Language Preference
• Time Zone
• Crash Logs
• Performance Information

This information helps us improve application performance and security.

2. Location Information

The Application may access your device's location.

Depending on the functionality of your organization, the application may collect:

• Precise GPS Location
• Approximate Location

Location data may be used for:

• Employee attendance verification
• Field workforce tracking
• Site visit verification
• Asset management
• Delivery verification
• Route optimization
• Location-based services
• Compliance with organizational policies

Location information is collected only when required by the application's functionality and with your permission.

You may disable location permission through your device settings. Some features may not function correctly if location access is denied.

3. Camera

The Application may access your device camera to:

• Capture profile photos
• Upload work images
• Capture attendance photographs
• Scan QR Codes
• Scan Barcodes
• Upload documents
• Record project evidence

Camera access is used only after your permission is granted.

4. Photos, Media and Files

The Application may access storage to:

• Upload documents
• Upload images
• Download reports
• Save generated PDF files
• Attach supporting documents

We access only the files you choose to upload.

5. Notifications

The Application may send notifications for:

• Task reminders
• Work assignments
• Approval requests
• Attendance reminders
• Project updates
• Important announcements

You may disable notifications in your device settings.

6. How We Use Your Information

• To respond to inquiries and requests
• To provide and improve our services
• To communicate updates, offers, or important notices
• To analyze website usage and performance
• To maintain security and prevent fraud
• To Authenticate users
• To Manage user accounts
• To Provide application services
• Process approvals
• To Generate reports
• To Detect fraud and unauthorized access
• Comply with legal obligations

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

8. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With trusted service providers who assist in operating our website or services
• To comply with legal obligations or law enforcement requests
• To protect our rights, safety, or property

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

11. Third-Party Services

The Application may use third-party services including:

• Firebase Cloud Messaging
• Firebase Crashlytics
• Google Maps
• Apple Maps
• Apple Push Notification Service (APNs)
• Google Play Services

These providers process data according to their own privacy policies.

12. International Data Transfers

Your information may be processed on servers located outside your country.

Where required, appropriate safeguards are implemented to protect your information during international transfers.

13. Permissions Used by the Application

Depending on enabled features, the Application may request:

Permission	Purpose
Internet	Connect to our servers and enable application functionality.
Camera	Capture photos, scan QR codes, or scan barcodes when required.
Location (Precise & Approximate)	Record attendance, enable location-based services, employee tracking, route verification, and other location-dependent features.
Storage / Photos	Upload documents, images, and download files required by the application.
Notifications	Send alerts, reminders, approvals, and important application updates.
Microphone (Optional)	Enable voice recording or voice note features when available.
Bluetooth (Optional)	Communicate with nearby supported devices and peripherals.
Biometric Authentication (Optional)	Allow secure authentication using fingerprint or facial recognition, where supported by the device.

14. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

16. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@proteam.co.in
Company Name: Pro-TEAM Solutions Pvt. Ltd.
Address: 3th Floor, Akshaya Tower, HMT Layout, RT Nagar KA - 560032